Program Development and Related Services
Your Incident Management Program must be designed to augment or enhance your ability to conduct on-scene incident management operations, off-site coordination duties, and provide for continuity of operations while managing complex or larger scale incidents or events.
Our service can be as simple as presenting a single course to update your personnel to developing an entire program as a result of an After Action Report or to resolve a compliance or liability issue that has already occurred.
We specialize in, and possess significant national experience in the development of Type 3 Incident Management Teams, often referred to by local and state government jurisdictions as “All-Hazards Incident Management Teams” because they are developed to possess the capability of effectively managing a wide range of hazards; floods, fires, active shooter/hostage, tornadoes, ice storms, civil unrest, land or mud slides, earthquakes, etc. We have assisted dozens of organizations through the entire project; the legal maze of agreements, liability, qualifications guides and processes, oversight committees, historical recognition, through the implementation and training phase.
If you must comply or have determined it is in your best interests to comply with the guidelines of the National Incident Management System (NIMS) requirements stated under Homeland Security Presidential Directive #5, the development of the capability must correspond with and fulfill all provisions of the latest version of the NIMS, currently the 2008 edition. IMTC will guide you through the entire process in a straightforward, effective, and proactive manner.
Depending on the current climate your organization works within, a comprehensive incident management program may include governance, administrative documentation, organizational development, strategic goals, effective training, and technical guidance in the development of incident management capability, possibly including the formation of Incident Management Teams (All-Hazards or discipline specific) within the organization.
IMTC has developed or assisted in the development of numerous successfully-integrated incident management programs, training plans, Multi-Year Training and Exercise Plans (MYTEP), and jurisdiction-wide incident management programs. Our program development and related services can range from a simple validation of current doctrine and guidelines to a complex undertaking such as conducting all stakeholder and constituent assessment, gathering input, historical data analysis, and subsequent design and implementation of a complete jurisdiction-wide program. Our capabilities include:
- Peer and/or stakeholder background research,
- Analysis of Current State incident management capability,
- Program Development and administration,
- Development of enabling governance instruments,
- Development of Standard Operating Guidelines,
- EOC, DOC, or a Team’s plans, policies, and procedures,
- NIMS compliance audits and evaluations,
- Development and presentation of tailored classroom training,
- Development and execution of HSEEP or non-HSEEP exercises,
- Mentoring and training at functional or full scale exercises,
- Mentoring and training at actual incidents or events,
- Technical guidance,
- Presentations and speeches at conferences, meetings, or training sessions,
- Other related assistance.
Samples of actual “Statements of Work”, “Scope of Work”, and “Task Orders” that have been successfully accomplished demonstrate IMTC’s far reaching capabilities and experience. References to verify successful completion of these tasks are available on request.
Jurisdiction Example #1 [note: this was awarded solely to IMTC]
3.1 The contractor will provide a total program management solution for the implementation of the ______________________ Incident Management Program that will facilitate the development of incident management teams across the _______________ region over the next three years by supplying a program manager. The program manager will be responsible for:
126.96.36.199 The development of Standard Operating Guidelines/Procedures (SOG’s/SOP’s) for incident management teams (IMT);
188.8.131.52 The development and facilitation of team selection criteria and facilitating the selection of team members;
184.108.40.206 The facilitation of legal and liability issues, if any, related to incident management teams such as delegations of authority, worker’s compensation, etc. while respecting the autonomy of each municipality and county within _______ and respecting ________ is an administrative, not operational, body;
220.127.116.11 The facilitation of training of team members;
18.104.22.168 The development and completion of Position Task Books and qualification criteria to include providing qualified position-specific personnel for shadowing opportunities, training events, group sessions, and other means as identified by the program manager;
22.214.171.124 The development of an on-going application, training, qualification, and operational readiness process;
126.96.36.199 The development of a comprehensive Training and Exercise Plan for the AHIMT and ensuring it is integrated into the __________ Training & Exercise Plan
188.8.131.52 Provide assistance and staff in the development of exercises as identified in the developed Training and Exercise plan to include, but not be limited to the design, conduct, evaluation and improvement planning process.
Jurisdiction Example #2 [note: this was awarded solely to IMTC]
The successful respondent will provide a total program management solution for the implementation of the ____________ Incident Management Program which facilitates the development of incident management teams across the State of ______ over the next three years. Specifically, the following services are needed:
Respondent must be capable for providing one (1) person to serve as the program coordinator. This person must also provide subject matter expertise to advise and mentor State and local governmental entities in the establishment and fulfillment of the program. In addition, this person will facilitate administrative development of an incident management qualification program in the state of ___________ to include the facilitation of a State Advisory Committee for District Initiatives, the development of Position Task Books, and other administrative needs.
Respondents must provide all office/equipment needs for on-site program manager, to include necessary travel costs incurred, subsistence, per diem, office supplies, and vehicle, etc. _______ will provide parking in a state garage and/or state lot, office/cubicle space, furniture, and computer for on-site program manager.
Incident Management Team Training Courses:
Respondent will also provide all necessary training for the development of twenty (20) Type 4 Incident Management Teams, ten (10) All-Hazard Incident Management Teams, three (3) Multi-Agency Coordination Teams, and one (1) Type 2 Incident Management Team. These courses must comply with U.S. Fire Administration/U.S. Department of Homeland Security curricula and guidance.
Jurisdiction Example #3 [note: this was awarded solely to IMTC]
The City is requesting proposals from qualified and professional consultant firms or individuals with expert level experience in delivering college-level course content and organizational training programs used by government agencies, corporations, the military, and colleges and universities to develop and provide a training program for the establishment of a “Type 3” AHIMT responding to natural and manmade disasters in the City and throughout the region. The training program shall be based on the standards used by the NIMS Training Program, National Emergency Responder Credentialing System, National Fire Academy (NFA), and the California Office of Emergency Services (CaIOES). City staff from the Police Department, Fire Department, and Department of Disaster Preparedness and Emergency Communications will work closely with the consultant to oversee the delivery of the training program.
Due to the complexity of the training program, it is anticipated that the services of more than one Consultant may be required to deliver all training identified herein. Additionally, the City reserves the right to make use of classes made available to personnel by partnering agencies.
(note: the list of courses was extensive and included four pages of national, state, and locally developed and administered curricula and is available on request)
Jurisdiction Example #4
The consultant will meet with the ________ Training and Exercise Committee on an as needed basis and provide monthly project updates to the ________ Program Manager.
The consultant shall:
- Ensure coordination with the consultant hired by the __________________________ Management Agency to develop a Statewide All-Hazards IMT Strategy
- Ensure both the _____ and the ______ IMT comply with FEMA IMT standards
- Possess knowledge of the National IMT Typing Levels
- Possess knowledge and experience in NIMS and specifically in NIMS-compliant All-Hazards Incident Management Teams (IMT)
- The services of the consultant will entail:
TASK 1: Creation of the _____ IMT and ______ IMT Policy and Procedures Manuals Target Completion Date: August 31, _____.
- Conduct one (1) meeting with the _____ Training and Exercise Committee and _____ to discuss the creation of the _____ IMT Policy and Procedures Manual and the _____ IMT Policy and Procedures Manual.
- Create the ____ IMT Policy and Procedures Manual and present this document to the _____ Training and Exercise Committee for approval.
- Review the _____ IMT Policy and Procedures Manual to ensure compliance with _____ and state and national guidelines.
- Both manuals should contain the following sections:
- Scope of IMT Response Capabilities
- Jurisdictional Authority of the IMT
- IMT Standard Operating Procedures
- IMT Mobilization Protocol
- IMT Deployment Protocol
- IMT Demobilization Protocol
- IMT Member Recruitment Practices
- Position Depth (to include number of individuals and positions.)
- Team Member Qualifications (to include recommended knowledge, skills, abilities, and minimum experience/training requirements for each IMT position.)
- Disciplines Involved
- Medical Requirements
- Process for Application Review and Documentation of:
- Acceptance/Rejection Decisions
- Appeal Process for Denial of Team Membership
- Training Standards (NIMS-compliant.)
- Training and Exercise Schedules (to include core competencies in FEMA Task Books.)
- Field Mentoring Protocols (shadowing.)
- IMT Equipment Inventory